• WEATHER UPDATE: THE NEUROMEDICAL CENTER IS OPEN MONDAY, AUGUST 24TH

The Latest Information for The NeuroMedical Center’s Patients and Families.

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Keeping Our Campus Safe

The NeuroMedical Center is committed to providing the highest level of neurological care to our patients and their families.  The coronavirus (COVID-19) pandemic is a difficult time for us all. Times have changed quickly and dramatically due to the virus.   We want to help our communities understand that while we pride ourselves on being a patient- and family-centered organization, we must do everything we can to prevent the spread of this disease and protect our patients, their loved ones, and our staff.  

 

Universal Mask Policy In Effect

The NeuroMedical Center requires all patients and staff to wear a face mask or covering to help slow the spread of COVID-19.  You must have your face mask on when you arrive and keep it on the entire visit, unless otherwise directed by a provider.

CDC provides guidance on how to make a cloth mask and wear it properly.

Updated NMC Visitation Policies

The NeuroMedical Center Clinic

In order to continue providing safe and effective care during this challenging time, The NeuroMedical Center Clinic is currently not allowing visitors unless deemed medically necessary by one of our physicians. This is a necessary part of our efforts to protect patients and staff against the transmission of COVID-19. 

  • Everyone who enters our facility will be screened for COVID-19 upon arrival, which includes: FEVER, COUGH, DIFFICULTY BREATHNG, RESPIRATORY ILLNESS and/or if you have traveled to a high risk COVID-19 destination. Patients or staff members who do not meet screening criteria will not be allowed to enter our facility. 

  • All visitors MUST wear a face mask/face covering

The Spine Hospital of Louisiana

Outpatient Surgery and Procedures

  • Patients undergoing outpatient surgery or procedures may have one designated visitor who will be permitted to assist with the arrival and registration process if needed.This visitor will leave the facility during the procedure, remain near the premises, and will be contacted by phone post-procedure.

Inpatient Surgery & Overnight Stay

  • The Spine Hospital will allow ONE visitor per Inpatient (surgery patients staying overnight.) One designated visitor will be permitted to assist with the arrival and registration process if needed. This visitor willbe asked to leave the building until the surgery is completed, and will be kept informed through telephone and virtual communications. 

Visitor Policy & Guidelines

  • Everyone who enters our facility will be screened for COVID-19 upon arrival, which includes: FEVER, COUGH, DIFFICULTY BREATHING, RESPIRATORY ILLNESS and/or if you have traveled to a high risk COVID-19 destination. Patients or staff members who do not meet screening criteria will not be allowed to enter our facility. 
  • All visitors MUST wear a facemask
  • All visitors must be 18 years of age or older

The NeuroMedical Center Rehabilitation Hospital

  • Each patient will be allowed one visitor during their hospitalization. The patient or a family member will designate this visitor.  Visitors are allowed to stay overnight.
  • Visitors will be required to wear a mask upon entering the facility.
  • Visitors will be required to wear a mask anytime they are outside the patient’s room.
  • Visitors will be required to wear a mask when any staff member enters the patient’s room (i.e. Physician, Nurse, CNA, Dietary Staff, Social Worker, Therapist, Therapy Tech, Housekeeping, etc).
  • Visitors are required to have daily temperature checks at the 6th Floor Nurses’ Station in addition to the temperatures that are taken on the first floor when entering the facility. If the visitor is staying overnight, they should report to the Nurses’ Station for a temperature check by 9:00 a.m. each morning.
  • If the NMC Rehab Hospital has a confirmed positive COVID-19 case, we will ask all non-essential visitors to leave the facility.  A visitor will be deemed essential at the discretion of the Attending Physician.  Considerations for essential visitors will be based on the patient’s clinical presentation and/or safety needs.

Additional Patient Safety Measures

The current environment is changing daily, which is why our physicians, staff, and administrative team is adapting to make sure you can access the care you need. Our entire team follows best practices, using recommended tools and techniques to protect themselves, including the use of personal protective equipment (PPE). Our staff is required to wear masks in all patient care areas and are equipped with safety gowns,  hand sanitizers, and other supplies to help prevent the spread and potential exposure of COVID-19.

The NeuroMedical Center continues to screen all patients and staff at designated entry points.   The screening process includes a temperature check and a series of questions including:

  • In the past 14 days have you or someone in your household been diagnosed, tested, or quarantined under a provider’s orders for COVID-19?

  • In the past 14 days have you been in close contact with someone who has been diagnosed, tested, or quarantined under a provider’s orders for COVID-19?

  •  Have you recently experienced cough, fever, body aches or shortness of breath?

  •  Have you traveled to another state or internationally in the last 14 days?

Individuals who are sick or do not meet screening criteria will not be allowed to enter our campus.  Additionally:

  • Patients from nursing homes/assisted living/long term care centers will not be seen at this time.  The NeuroMedical Center Clinic will provide assistance to patients in rescheduling their appointments.

  • We are no longer able to accept deliveries of flowers, balloons, gift baskets, and the like.

The NeuroMedical Center is NOT Conducting
COVID-19 Community Testing on Our Campus

The Louisiana Department of Health recommends COVID-19 testing for any patients who are experiencing symptoms such as fever, cough or shortness of breath.  The Department of Health has compiled a list of testing sites here. If you are experiencing any symptoms of COVID-19, please call your primary care physician to see if testing is necessary before your appointment or scheduled procedure.

If you are exhibiting any signs and symptoms of illness, contact your primary care physician as soon as possible.  When appropriate, please contact us to reschedule your appointment or procedure.

Telemedicine Video Visits

The NeuroMedical Center Clinic now offers Telemedicine Video Visits to new and established patients, allowing you to receive face-to-face consultation and care from  your physician without having to leave home. Call (225) 768-2050 for more information or click here to learn more.  

If you are exhibiting any signs and symptoms of illness, contact your primary care center as soon as possible and contact us to reschedule your appointment (225) 768-2050.  

NMC Telemedicine Provider Directory

Coronavirus Prevention

There is currently no vaccine to prevent COVID-19. The best way to prevent illness is to avoid being exposed to this virus.  Many people are asking what they can do personally to protect themselves. First of all, it is important to listen to your local officials and your primary care physician.  Secondly, we should all follow basic infection prevention guidelines:

Clean your hands often

  • Wash your hands often with soap and water for at least 20 seconds especially after you have been in a public place, or after blowing your nose, coughing, or sneezing.

  • If soap and water are not readily available, use a hand sanitizer that contains at least 60% alcohol. Cover all surfaces of your hands and rub them together until they feel dry.

  • Avoid touching your eyes, nose, and mouth with unwashed hands.

Avoid close contact with people who are sick

Stay home if you’re sick

  • Stay home if you are sick, except to get medical care.

Cover coughs and sneezes

  • Cover your mouth and nose with a tissue when you cough or sneeze or use the inside of your elbow.

  • Throw used tissues in the trash.

  • Immediately wash your hands with soap and water for at least 20 seconds. If soap and water are not readily available, clean your hands with a hand sanitizer that contains at least 60% alcohol.

Clean and Disinfect

  • Clean AND disinfect frequently touched surfaces daily.  This includes tables, doorknobs, light switches, countertops, handles, desks, phones, keyboards, toilets, faucets, and sinks.

  • If surfaces are dirty, clean them: Use detergent or soap and water prior to disinfection.

If you have traveled abroad in the last 14 days, please inform your healthcare provider.

coronavirus information

The NeuroMedical Center is monitoring the guidance from the CDC and will update our website to keep our patients informed.  The CDC is the best source of information should you still have questions. The information can be accessed here:

https://www.cdc.gov/coronavirus/2019-ncov/index.html

statewide network has also been launched to answer questions from Louisiana residents regarding the coronavirus. 

Just dial 211 or text the keyword LACOVID to 898-211.

Thank you for entrusting The NeuroMedical Center with your care.