Meet Phreesia! - The NeuroMedical Center
Introducing a NEW Check-In & Bill Pay Process!
confirm and register for your appointment before you arrive - all on your computer or mobile device!
The NeuroMedical Center Clinic has partnered with Phreesia to help make your check-in process fast, convenient, and more private! Our new mobile platform will allow you to confirm your appointment via text message or email. Before you arrive for your appointment, you can securely securely sign registration forms, update clinical information, and pay copayments from any smartphone, tablet or computer—all from the privacy of your own home!
Here's How Phreesia Works!
Watch for our email and our text 3 days before your scheduled appointment.
A link will allow you to securely sign in, update insurance information, make payments on outstanding balances, and sign any required consent forms. Once finished–you’re successfully registered for your appointment!
Show up to The NeuroMedical Center for your scheduled appointment, and complete check-in by letting the front desk staff know you have arrived.
Our team will be ready to help through this transition and to assist or answer any questions as needed. Don’t hesitate to ask us – we’re here to help!
Online Bill Pay
The NeuroMedical Center Clinic offers the option for patients to easily and securely make online payments through our Phreesia payment system. Due to HIPAA privacy regulations, patients will not see an itemized invoice explaining the charges or the remaining balance when making online payments. You will need to refer to your billing statement or contact The NeuroMedical Center’s Billing Department to get your balance amount.
Phreesia will email you a receipt once the payment has been approved. The receipt will contain a reference number. The NeuroMedical Center is also notified of the payment and is able to track the payment with the same reference number. Quick and easy!
Payment(s) will be applied to the oldest service date(s) on the account(s) unless otherwise specified. Please contact our office at (225) 768-2155 during our normal business hours, Monday-Friday 8:30am-5pm, for billing questions.
Frequently Asked Questions
Q: What is Phreesia?
A: Phreesia gives healthcare organizations a suite of applications to manage the patient intake process, including mobile registration. Mobile check-in allows you to complete pre-visit registration from your own device (any smartphone, computer or tablet) ahead of time and in the privacy of your home.
Q: Why is The NeuroMedical Center Clinic partnering with Phreesia?
A: The NeuroMedical Center is partnering with Phreesia to save you time when arriving at our practice and to ensure that your health records will always be up-to-date. The information you enter is private and secure and will allow our team to better care for you.
Q: Is the Phreesia system secure?
A: Yes. Phreesia provides industry-leading privacy and security for our patients’ data. They are held to the same standards as The NeuroMedical Center related to protecting your protected health information. For additional information about Phreesia’s security visit https://www.phreesia.com/patient-privacy.
Q: Do we need to use the new system for every appointment?
A: Yes. But once you have completed the initial registration, the next time will be much quicker because Phreesia saves your answers.
Q: Do I need to download an app to do mobile check-in?
A: No. There is no app – you simply click the link provided in the text message or email. This allows you to securely answer any registration and medical questions necessary for your appointment.
Q: Can I complete the forms in a language other than English?
A: Yes! Mobile registration is available in 20 different languages.
Q: What happens if I can’t finish my registration before the appointment?
A: That’s okay! If you have not completed your registration before the visit, see one of our front desk team members, and they will be happy to send you a new link. Don’t worry, Phreesia saves information you entered previously.
Q: What if I have questions or feedback?
A: You can reach a Phreesia specialist by calling The NeuroMedical Center (225) 768-2050. We look forward to the opportunity to help get you familiarized with our new tool!